Privacy Policy

Last updated: 17 July 2026

Imagine IT Solutions ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage our services.

Please read this policy carefully. If you disagree with any terms, please discontinue use of our site.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Contact details — name, email address, phone number.
• Enquiry information — the contents of messages you send us via our contact form.
• Usage data — pages visited, time spent on pages, browser type, and referring URL, collected automatically via server logs.

We do not collect payment card or financial details through this website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services.
• Improve the content and functionality of our website.
• Send service-related communications (e.g., quotes, proposals, invoices).
• Comply with legal obligations.

We do not sell, trade or rent your personal information to third parties.

3. Cookies

Our website may use session cookies that are essential for the site to function (e.g., form security tokens). These cookies do not track you across other websites and are deleted when you close your browser. We do not use advertising or analytics cookies.

4. Data Sharing

We may share your information with trusted third-party service providers who assist us in operating our website and delivering services (e.g., email delivery providers), under strict confidentiality obligations. We may also disclose your information if required to do so by law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for a maximum of 24 months.

6. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at the address below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: